We try to ship out as quickly as possible. We ship Monday through Friday and try to get orders out of our warehouse within 48 hrs. Most of the time they leave the same day.
1-877-672-4755
1-877-672-4755
We are a Canadian company and only ship to Canadian addresses. We use couriers, freight and Canada Post for shipments depending on the speed the order is needed and what is most economical for our customer. Our volumes allow us heavily discounted rates and we pass the savings onto the customer.
If you have a PO Box we cannot ship using couriers or freight and we will require a house or business address. Some over sized items cannot be shipped by Canada Post.
For more remote regions, shipping surcharges may apply on any order. Not all locations can be shipped to (Range Roads, etc) and you may need to go to the nearest depot to pick up your order.
Orders over $199 ship for free across Canada. Free shipping cannot be combined with coupons and does not apply to all sales items.
On occasion, when shipping to some remote locations, you may incur additional shipping charges and we will email you a no obligation quote.
Need things sooner? We are now offering pickup at our warehouse. Contact us for a code to avoid shipping fees, place your order online and email us to make a pickup appointment. Pickups are usually available Monday, Wednesday and Friday between 9.30am and 3.30pm. Once we confirm your time, we will get your order ready for you at the warehouse. When you arrive, ring the bell at the loading dock and we will bring your order out to your car. We are not a retail location, we are a warehouse only and we cannot accept payment in person.
How long will it take for my order to ship out?
How long will it take for my order to arrive at my house?
My order arrived, but I'm missing boxes?
My order arrived, but I'm missing some items?
The tracking shows that a label created, but it hasn't updated, why?
Do you ship to the US or internationally?
Where do you ship from? Do I have to pay duties?
I selected Purolator but you shipped with CanPar instead. How come?
I'm not going to be home, can my order just be left on my doorstep?
The courier has informed me that my package can't be delivered to my house, why not?
I received my shipment notification but there isn't any tracking information.
I need something very quickly. How can I expedite my order?
Revised August 6, 2024.